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World's First GPS-Verified Passenger Feedback

About VigiTrip

Building the future of public transport safety—one verified complaint at a time

Our Mission

Every day, millions of passengers in Bangladesh travel on public transport hoping to reach their destinations safely. Yet when they encounter reckless driving, mechanical issues, or staff misconduct, they have nowhere to turn. Traditional complaint systems are manual, unverified, and often ignored.

We believe every passenger deserves to travel safely, and every transport operator deserves authentic feedback to improve their service. That's why we built VigiTrip—the world's first GPS-verified passenger feedback platform.

"Making public transport safer through verified passenger voices and data-driven accountability."

The Problem

Bangladesh's transport sector has a critical accountability gap

Passengers Struggle With

No reliable way to report safety concerns
Complaints go unheard or dismissed
No feedback on complaint status
Fear of retaliation prevents speaking up
Manual processes are frustrating

Companies Struggle With

Flooded with unverified, fake complaints
No way to distinguish real from false claims
Lack of actionable data for improvement
Manual complaint handling wastes resources
No real-time visibility into fleet issues
Result: Zero accountability, continued safety issues

Our Solution

Breakthrough technology that verifies every passenger, every trip, every time

1

QR Code Scanning

Passengers scan a unique QR code displayed inside the bus—instantly linking them to the active trip

2

GPS Verification

Our proprietary algorithm verifies the passenger is on the active bus route in real-time—fake location? Rejected.

3

Instant Feedback

Verified complaints go directly to operators with real-time alerts, analytics, and actionable insights

100% Verified. Zero Fake Complaints. Total Trust.

The Impact

Real results from verified data

100% Verified Feedback

Every complaint is location-matched and time-validated—eliminating fake reviews and building real trust

Real-Time Alerts

Transport operators receive instant notifications on safety issues as they happen—respond before problems escalate

Data-Driven Insights

Analytics help companies track performance across fleets, identify patterns, and make informed decisions

Passenger Trust & Loyalty

Transparent accountability builds confidence—passengers choose operators who listen and improve

Ready to Transform Public Transport?

Join the movement to make Bangladesh's transport safer through verified passenger feedback and data-driven accountability.

Currently accepting pilot partners • Limited slots available